Privacy Policy

Last updated: March 15, 2025

At kenavovial, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you engage with our financial statement analysis education services. We've written this in plain English because transparency builds trust.

Information We Collect

When you interact with our educational platform, we collect different types of information to provide you with the best learning experience possible.

Information Type Examples Collection Method
Personal Details Name, email, phone number Registration forms, contact forms
Educational Background Previous qualifications, experience level Enrollment questionnaires
Technical Information IP address, browser type, device info Automatic collection via cookies
Learning Progress Course completion, quiz scores, participation Learning management system

How We Use Your Information

Your information helps us create a personalized learning experience. Here's what we do with it:

  • 1
    Course Delivery: We use your details to provide access to materials, track progress, and offer support throughout your learning journey.
  • 2
    Communication: We'll send you important course updates, assignment feedback, and relevant educational content. You can adjust these preferences anytime.
  • 3
    Service Improvement: We analyze usage patterns to enhance our courses and develop new content that better serves our students.
  • 4
    Administrative Purposes: Processing payments, maintaining records, and ensuring compliance with Australian education standards.

Data Protection Under Australian Law

We comply with the Australian Privacy Principles under the Privacy Act 1988. This means you have specific rights regarding your personal information, and we have clear obligations about how we handle it.

As an Australian educational provider, we follow strict guidelines for student data protection. Your information stays within Australian borders unless you specifically consent to international transfers for legitimate educational purposes.

Your Rights and Choices

You have several rights when it comes to your personal information. Let me walk you through what you can do:

  • A
    Access Your Data: Request a copy of all personal information we hold about you. We'll provide this within 30 days at no charge.
  • B
    Correct Information: If something's wrong or outdated, let us know and we'll fix it promptly.
  • C
    Delete Your Data: Request deletion of your information, subject to our legal obligations to maintain certain educational records.
  • D
    Restrict Processing: Limit how we use your information while we investigate any concerns you might have.
  • E
    Withdraw Consent: For activities requiring your consent, you can withdraw it anytime, though this might affect some services.

Data Sharing and Third Parties

We don't sell your information to anyone. That's not our business model, and it never will be. However, we do work with trusted partners to deliver our educational services:

Learning Platform Providers: Our course delivery system is hosted by certified Australian cloud providers who meet strict security standards.

Payment Processors: Financial transactions are handled by PCI-compliant payment services that encrypt and protect your banking details.

Communication Tools: Email services and messaging platforms help us stay in touch with course updates and support.

All these partners sign agreements ensuring they protect your data according to Australian privacy laws.

Data Security Measures

Security isn't just about technology—though we use plenty of that. It's about creating systems that protect your information at every step.

We encrypt data both in transit and at rest, use multi-factor authentication for staff access, and regularly update our security protocols. Our systems undergo annual security audits by independent firms.

Most importantly, our team receives ongoing privacy training because human awareness is often the best defense against data breaches.

Data Retention Periods

We keep your information only as long as necessary for legitimate educational and legal purposes:

Active Students: Throughout your enrollment and for two years after course completion to provide ongoing support and alumni services.

Financial Records: Seven years from completion, as required by Australian taxation law.

Marketing Information: Until you unsubscribe or request deletion, whichever comes first.

Technical Logs: Automatically deleted after 12 months unless needed for security investigations.

International Data Transfers

Your data primarily stays within Australia. When we do need to transfer information overseas—perhaps for specialized software or international accreditation—we ensure these transfers meet Australian adequacy standards.

We only work with countries and organizations that provide equivalent privacy protections, and we always notify you when such transfers are necessary.

Changes to This Policy

Privacy laws evolve, and so do our practices. When we update this policy, we'll post the changes here and notify current students by email if the changes significantly affect how we handle their information.

We recommend checking this page periodically, especially before enrolling in new courses or services.

Questions About Your Privacy?

We're here to help. If you have concerns about how we handle your information, want to exercise your privacy rights, or just have questions about this policy, reach out to us:

Privacy Officer
kenavovial Financial Education
Address: 36 Allchin Cct, Kambah ACT 2902, Australia
Phone: +61 3 9020 7341
Email: contact@kenavovial.com

If you're not satisfied with our response, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au or call 1300 363 992.